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GBP Reputation management - Including Review Removal

Moreover, with the help of the internet, your business can be easily renown and, therefore, reputation is crucial. At Confluence Local Marketing, we know that prospects sometimes look at the GBP before making decisions based on the quality of a business. This is why GBP reputation management is critical – no longer simply for want of image, but for sales and customer satisfaction.

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Why Reputation Matters

You may be surprised, but surveys show that people believe in online reviews as much as in their friends’ opinions, 84% of them to be precise. Even one bad word or negative comment posted by a customer can scare away potential customers and harm your company’s reputation. With GBP, reviews are live, out there in people’s faces or dictating their perceptions and buying decisions.

A couple of google reviews on a white background

Why Reputation Matters

You may be surprised, but surveys show that people believe in online reviews as much as in their friends’ opinions, 84% of them to be precise. Even one bad word or negative comment posted by a customer can scare away potential customers and harm your company’s reputation. With GBP, reviews are live, out there in people’s faces or dictating their perceptions and buying decisions.

However, managing your online reputation does not stop there along with accumulating only positive inputs. That is about building and educating your image to be credible and consistent with your promise to deliver excellent products or services. At Confluence Local Marketing, we offer detailed GBP reputation management services which incorporate review removal tactics.

Our Approach

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Monitoring Your Reputation: 

Our first step to implement GBP strategy involves making an assessment of your current online GBP visibility. We follow the comments of existing customers and chart trends, positive aspects, and weaknesses. This way, we can also handle any negativity that may be brewing about your brand early enough.

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Review Removal:

Occasionally, they are just unfair. Whether it’s fake, outdated or contains information that is against Google policies our team can assist you with the removal of the review. Using MBS, we offer the best strategies to fight against fake reviews, protect your image, and remain as open as possible.

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Engaging with Customers:

Reactions toward reviews that customers write, whether they are positive or negative, are incredibly necessary. Our professionals will compose unique, rather meaningful replies that will help your customers feel valued and appreciated by your company. This not only markets your firm but also gains trust from the Laymen.

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Encouraging Positive Feedback:

From the insights we have provided, we lead your satisfied customers to post on your GBP. With several strategies aimed at ensuring that clients provide some feedback, we assist you in compiling a set of positive feedback that improves your standing.

Ongoing Support: You might have heard the notion that reputation management is not a one-time job, but a process. At Confluence Local Marketing we also give constant support and updates to ensure that your GBP portrays the right image and dedication of your business to clients.

Why Choose Us?

At Confluence Local Marketing, it is our goal to assist businesses to be as successful in their localized markets as possible. Our team consists of highly qualified professionals in digital marketing, and that’s why we will provide you with a customized approach. Through our reputation management services you will be relieved of that particular burden and allowed to continue with what you do best, manage your business.

A compromised reputation should not be the reason for not pursuing the desire. Get in touch with us to learn how we can make your GBP work for you and become your means to success and growth!


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